Terms of sale
Who your seller is, which terms govern the purchase, and what we owe you — for both ways of buying directly.
Did you buy through the Adobe Creative Cloud Marketplace? Then these terms do not govern your purchase. In that channel the marketplace’s merchant of record sells in its own name and its terms apply — including for invoices, VAT and refunds. Your use of the software is governed by our licence terms.
1. Who “we” are, and what these terms cover
“We” are Rupert Maier, trading as “axeptdesign”, Boddinstraße 10, 12053 Berlin, Germany. These terms describe the two ways of buying TagAlly Pro directly and state which rules govern each of them. Your use of the software is governed in every channel by our licence terms.
2. Two direct channels — and who your seller is
Store checkout (single and team licences). The seller is FastSpring (Bright Market, LLC d/b/a FastSpring, 801 Garden Street, Santa Barbara, CA 93101, USA), acting as an authorised reseller and merchant of record. FastSpring concludes the purchase contract in its own name, takes the payment, issues the invoice, accounts for VAT, and handles refunds and the statutory consumer rights connected with the sale. FastSpring’s terms of sale and privacy policy apply to that purchase. We are not a party to the purchase contract; we supply the software, the licence key, updates and support.
Purchase on invoice (perpetual licence). Here the seller is us. This channel is offered exclusively to businesses within the meaning of § 14 BGB and to public bodies — not to consumers. Sections 5 to 8 govern it.
3. If you buy in the store as a consumer
Your statutory rights arising from the purchase — including the right of withdrawal and the statutory cancellation mechanisms for subscriptions — exist against FastSpring as the seller, and FastSpring’s checkout and customer portal provide the statutory facilities for exercising them. Details on withdrawal are on our withdrawal page.
Nothing in these terms limits any statutory right you have as a consumer.
4. The subscription bought in the store
A licence bought in the store runs for twelve months and renews unless cancelled. FastSpring sends a reminder before each renewal — one month and again one week ahead — so a renewal never arrives unannounced.
You can cancel at any time, at the latest with effect from the end of the period you have paid for: in the customer portal linked from every receipt e-mail, or by writing to us — we forward the cancellation to FastSpring and confirm it to you (see our cancellation page). After the end of the term your licence key simply expires; nothing is switched off early, and your documents and reports remain yours.
5. Purchase on invoice: how the contract is concluded
This channel is aimed at organisations that cannot enter into subscriptions. It works the classic way: you request a quotation, we send one, you order — with your order number and billing address — and we deliver and invoice. The contract is concluded when we confirm your order or deliver the licence key, whichever happens first. Public bodies please also give us the routing ID (Leitweg-ID) and the portal you use, so the invoice reaches you as a structured electronic invoice; we issue XRechnung and ZUGFeRD.
Unless the quotation states otherwise, prices in this channel are net prices, and payment is due within 30 days of the invoice date. Which tax is added depends on where you are: within Germany we add 19 % VAT; for customers in other EU member states who give us a valid VAT identification number, we invoice without German VAT and the reverse charge procedure applies (§ 3a (2) UStG, Art. 196 of the VAT Directive), so you account for the tax yourself; for customers outside the EU no German VAT is charged. Please state your VAT identification number when ordering — without one we cannot apply the reverse charge. The licence key is delivered by e-mail; nothing is shipped physically.
6. Optional maintenance for the perpetual licence
The perpetual licence includes the first year of updates. After that it can be combined with maintenance covering further updates, including new major versions and support for new InDesign releases. Maintenance runs for twelve months and is extended by further twelve-month terms by mutual agreement — in practice: we invoice, you pay, it continues; if you do not wish to continue, no notice is required.
Ending maintenance never affects the licence itself: the software keeps working, you simply stay on the version you have.
7. Warranty and updates
The statutory provisions on liability for defects apply. For purchases in the store, claims arising from the purchase contract are directed at the seller, FastSpring; we ask you to contact us as well, because in practice it is usually us who can actually fix the problem. For purchases on invoice, warranty claims are directed at us.
Independently of the channel, we supply the updates needed for the software to keep working as described for the duration of your licence — for subscriptions as long as they run, for the perpetual licence as long as maintenance runs. Please report defects with enough detail for us to reproduce them; the support page explains what helps.
8. Limits of what the software can do
Section 7 of the licence terms applies accordingly: the software automates the machine-checkable requirements of PDF/UA-1. Whether alternative texts are meaningful and whether the reading order matches the intended meaning remains a human judgement and your responsibility. We do not warrant compliance with any particular legal accessibility obligation.
9. Liability
Our liability follows section 9 of the licence terms: unlimited for injury to life, body or health, for intent and gross negligence, under the Product Liability Act and where a guarantee was given; in cases of slight negligence limited to the breach of material contractual obligations and to foreseeable damage typical of this kind of contract. Any further liability is excluded. Liability of FastSpring under the purchase contract is governed by FastSpring’s terms.
10. Set-off and retention (invoice channel)
In the invoice channel you may set off only claims that are undisputed or established as final and binding; this does not apply to counterclaims arising from the same contractual relationship.
11. Dispute resolution
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). The European Commission’s Online Dispute Resolution platform ceased operation on 20 July 2025, which is why no link to it appears here.
12. Final provisions
These terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence. If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Berlin.
Should individual provisions be or become invalid, the remainder remains unaffected.
Version: 19 August 2026